QuyDash





External FAQ

  1. Who is the target customer for QuyDash Buttons?

    QuyDash Buttons are designed for restaurants, cooking schools, and other businesses with frequent restocking needs for their pantries. Our solution caters to businesses of all sizes, from small independent restaurants to large culinary institutes, that want to streamline their inventory management processes and make data-driven decisions.

  2. Why is inventory management a problem that needs to be solved right now?

    In today's fast-paced, competitive business environment, efficient inventory management is more critical than ever. Businesses that struggle with manual tracking and reordering risk losing customers, wasting resources, and missing opportunities for growth. QuyDash Buttons provide a timely solution that helps businesses navigate these challenges.

  3. How will QuyDash Buttons help food businessesses and solve their pain points?

    QuyDash Buttons address the time-consuming and error-prone nature of manual inventory management. By providing a simple, one-touch ordering solution QuyDash Buttons eliminate the need for manual tracking and reordering, saving businesses time and reducing the risk of stockouts or overstocking. The platform's real-time analytics and reporting features give businesses unprecedented visibility into their inventory, enabling them to make informed decisions, optimize their operations, and focus on delivering great customer experiences.

  4. What are the key features of QuyDash?

    • Inventory Management System: System that integrates real-time tracking of stock levels, predicts inventory needs based on historical data, and suggests reorder quantities to help businesses maintain optimal stock levels, reducing both overstock and stockouts.
    • Automated Reordering System: Automated reordering based on QuyDash button clicks and ordering based predictive analytics to save time for businesses and ensures that pantries are restocked in a timely manner.
    • Reporting and Analytics: Dashboard that displays reports on inventory usage, ordering trends, and cost analysis to help businesses make data-driven decisions.

Internal FAQ

  1. What are the goals and success criteria of QuyDash?

    • Achieve a 20% market share in the inventory management solutions market for food businesses within the first 3 years
    • Reduce stockouts and overstocking by 50% for our customers within the first year of adoption
    • Achieve a 90% customer retention rate year-over-year
    • Achieve high customer satisfaction through NPS scores and user research.
  2. How are we going to market QuyDash?

    • Target food businesses through industry-specific trade shows, conferences, and events
    • Leverage partnerships with food associations and influencers to raise awareness and generate leads
    • Implement a content marketing strategy focused on educating potential customers about the benefits of automated inventory management
  3. Is QuyDash a software and a hardware solution? Can it be run without the physical buttons?

    • QuyDash is a combined software and hardware solution
    • The physical buttons are a key differentiator and provide the one-touch ordering functionality
    • However, the software platform can be accessed and used independently of the buttons for more advanced inventory management tasks and reporting
  4. What software platform will QuyDash run on?

    • QuyDash will be a cloud-based software platform accessible through web browsers and mobile apps
    • The platform will be built using modern, scalable technologies such as Python, React, and AWS
  5. How long will it take to onboard a new business on QuyDash?

    • The onboarding process for a new business will typically take 2-3 weeks
    • This includes setting up the QuyDash account, configuring inventory lists, integrating with existing systems, and training staff on how to use the buttons and software
    • QuyDash will provide dedicated onboarding specialists to guide customers through the process and ensure a smooth transition
  6. Who are the suppliers for QuyDash to fulfill reorders?

    • QuyDash will rely on grocery delivery platforms such as Amazon Fresh and Instacart to fulfill reorders placed through the buttons
    • The company will also establish partnerships with specialty food and beverage suppliers to offer a wider range of products and cater to specific customer needs
  7. What are the major risks of QuyDash and how can we mitigate them?

    • Adoption risk: Some businesses may be hesitant to adopt new technology so we will offer free trials, provide onboarding support, and showcase success stories from early adopters.
    • Competition risk: Other companies may attempt to copy QuyDash's features. We will differentiate ourselves through great UI/UX and continuous innovation as well as providing exceptional customer support
    • Supply chain risk: Disruptions in the supply chain could impact the ability to fulfill reorders. We will make sure we diversify our partnerships with delivery platforms so we don't have a single point of failure and cause delays to customers.
  8. How much will QuyDash cost? What is the expected pricing?

    • We will offer a free 30-day trial to encourage adoption and showcase the value of QuyDash
    • Pricing is still to be determine but here is a proposed set of plans:
    • Starter Package: $99 per button
      • Includes one QuyDash button, software access, and basic support
      • Ideal for small businesses with simple inventory needs
    • Business Package: $249 for 3 buttons
      • Includes three QuyDash buttons, software access, and priority support
      • Suitable for medium-sized businesses with multiple users or locations
    • Enterprise Package: $599 for 10 buttons
      • Includes ten QuyDash buttons, software access, dedicated account manager, and customization options
      • Designed for large businesses with complex inventory requirements

    QuyDash can offer a monthly subscription model that includes software updates and ongoing technical support. This subscription can range from $29 to $99/month based on package chosen.

  9. How many QuyDash buttons will businesses need?

    • Small restaurants or cooking classes: 1-3 QuyDash buttons
      • One button for the main kitchen or pantry
      • Additional buttons for the bar, front-of-house, or separate classrooms
    • Medium-sized restaurants or cooking schools: 3-6 QuyDash buttons
      • Buttons for different kitchen stations (e.g., prep, line, pastry)
      • Separate buttons for the bar, storage areas, or individual classrooms
    • Large restaurants or culinary institutes: 6-10 QuyDash buttons
      • Multiple buttons for various kitchen stations and storage areas
      • Dedicated buttons for different departments or classrooms
      • Additional buttons for administrative offices or purchasing teams
  10. What is the rollout plan for QuyDash Buttons?

    • Phase 1: Launch QuyDash with early adopters (ideally small restaurants or cooking classes) to test QuyDash on a small scale
    • Phase 2: Launch to key metropolitan areas with high concentrations of food businesses (e.g., San Francisco, New York, Chicago)
    • Phase 3: Make QuyDash available nationally in the United States
    • Phase 4: Introduce QuyDash to international markets (starting with Canada)
    • We will continuously gather customer feedback so we can rapidly improve and iterate the product as we expand to new markets based on demand and growth potential